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Hi, I'm Tiffany, and I design with words.

I'm a Content Designer living in Austin, Texas. "What's a content designer?" I hear you ask. It's a modern spin on content strategy that focuses on product design and user interactions. It means I design user experiences with words and strategic content.

A Little Background

I earned my degree in industrial design, where I learned the importance of designing for human factors and considering a product's evolution. (And how to survive on 2 hours of sleep.) With 4 years experience as a front-end developer, I learned that the simple solutions may take the longest to discover—and that no amount of code can save bad content. My time as Virb's Community Director proved that users will always tell you how to succeed if you only stop to listen. And my 3 years at Chaotic Moon Studios (now Fjord) proved how the combination of research, visual design, and content can change the world. Now, I'm exercising all these skills in my role as Senior UX Content Associate at athenahealth.

I love collaborating with teams of designers and developers to create amazing experiences, whether it's mobile, web, or otherwise. I believe in taking the guesswork out of concept development through research and testing. I get excited about writing copy that makes a brand feel complete. And I know that no problem is too big to be solved by a good team happy hour.

Throughout all these endeavors, I've maintained a side passion as a teacher and organizer of events that bring people together. From producing and organizing The Vagina Monologues at ASU four years in a row to starting up a company's women's group, I'm a planner who loves taking care of the details but knows it all has to come together just right.

When not working, I'm likely to be found exploring with my dog, enjoying wine with friends, or catching some live music. If you're ever in need of an audiobook recommendation, ask away. And yeah, you can totally call me Tiffapiffa.

Where I Specialize

  • Web and mobile UX copywriting
  • Social media and marketing copywriting
  • Multi-platform content strategy
  • Pitches and presentation storytelling
  • Brand voice & tone definition
  • Scriptwriting and storyboarding
  • Instructional and technical writing

Where I've Been

Senior UX Content Associate, athenahealth, 2016-present

Senior Content Designer, Chaotic Moon Studios, 2013-2016

Community Director, Virb, 2012-2013

Front-End Developer & Team Lead, Meltmedia, 2009-2012

Bachelor of Science in Industrial Design, Arizona State University, 2005-2009

Who I've Worked With